Traci Bild, health care sales expert, announces that Bild Consulting, consulting firm to the seniors housing and health care industry, is expanding its services into both the Home Health and Skilled Nursing Sectors

Orlando, Fla. – June 23, 2009 – Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the seniors housing & health care industry. Traci’s company, Bild Consulting, the premier consulting firm for the Seniors Housing Industry, has announced that it will be expanding its services into both the Home Health and Skilled Nursing sectors.

Traci Bild, Founder and President of Bild Consulting, is excited about this move and said, “We have had a tremendous impact on the Seniors Housing Industry. My client, the provider, and seniors along with their families, the buyer, have benefited tremendously from our work. Providers are netting on average an additional $2.9 million in increased rental income as a result of implementing our sales systems. Seniors and their families have a much better experience, and find themselves actually excited about making a move that was once thought to be dreaded. Having solid systems in place are key to creating such a win-win.”

Traci has recently launched such programs as “On-Demand Marketing Assistants,” “On-Site Mystery Shops,” “Regional For Hire” and “Executive Coaching,” among others. Traci’s training and coaching programs have helped numerous executives and companies learn to set goals, cast a new vision, deal with the economy and communicate more effectively to their organizations.

By expanding into these two crucial sectors of healthcare for seniors, Traci is confident that the same philosophy behind her successful training and coaching programs, will transfer to the home health and skilled nursing sectors seamlessly - and be a very important boost to helping senior care facilities give the best quality service possible.

“When we started in Seniors Housing the word ‘Sales’ was taboo. Today, it’s all the rage and I am proud to say we’ve had a big part in bridging this divide.  We want to put our decade of research and experience to work in both the Home Health and Skilled Nursing sectors because, quite frankly, they are really needed,” remarked Traci.

“Just because someone has to move into a Skilled Nursing Center doesn’t mean they don’t desire the same empathy, compassion, respect and kid glove handling that one who has a choice would want (as with Seniors Housing).   In short, we want to continue changing the way seniors housing and health care is perceived and it starts with a great first experience and delivery on promises made.   Our systems are transforming and exactly what’s needed. We are positioned to meet the demand,” Traci continued.

To learn more please visit http://www.tracibild.com

About Traci Bild:

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry. Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time. Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.

For more information please visit http://www.tracibild.com

Traci Bild, health care sales and customer service expert and President of Bild Consulting, specializing in Senior Housing and Health Care, recently moved her company to Palm Harbor.  

Palm Harbor, Fla. – May 29, 2009 – Young entrepreneur and sales expert within the senior housing industry, Traci Bild, has recently moved her national consulting firm, Bild Consulting, from Tampa, Fla. to Palm Harbor, Fla.  Bild Consulting specializes in Senior Housing and Health Care, and works with clients nationally to help them grow sales and revenue.   

“I’m excited about our move to Palm Harbor. Most of our work is outside of Florida so our goal this year is to focus on helping local clients take advantage of our expertise,” said Traci.  “The economy has taken a toll on senior housing communities in particular, and I know there are many companies right here in my own back yard that could really benefit from our sales training and customer service programs,” Bild continued. 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  She has recently launched such programs as “On-Demand Marketing Assistants,” “On-Site Mystery Shops,” “Regional For Hire” and “Executive Coaching,” among others.  

Traci’s training and coaching programs have helped numerous executives and companies learn to set goals, cast a new vision, deal with the economy and communicate more effectively to their organizations. 

“More seniors live in Florida than just about anywhere else!  I would like to work closely with companies based in Florida to help them better serve seniors and their families as they make tough decisions in regards to health care.  The better the experience families have, the easier the process for everyone involved,” remarked Traci.

To learn more about Traci Bild and Bild Consulting, visit http://www.tracibild.com or email Traci directly at
Tbild@tracibild.com Traci can also be reached at 813.390.3349.

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

Traci Bild, health care sales and customer service expert, begins offering executive coaching to assist various types of executives deal with market stress, provide action plans and help increase revenue.

Orlando, Fla. – May 26, 2009 – Sales expert within the senior housing industry, Traci Bild, is announcing the launch of a new executive coaching program for owners, operators, CEOs and C-level executives.  These positions within the health care industry, among others, have to learn to deal with new stresses and new challenges in today’s ever-changing economy.  So, Traci has begun her brand new Executive Coaching program to help these executives find new, innovative and effective ways to deal with the stress of the current healthcare market, demands from investors, and dwindling revenue. 

“Executives in our industry are under tremendous pressure to get results.  In addition, the market has drastically changed.  The greatest thing a leader can do is set time aside each week to work ON their business versus IN it,” Traci explains.  “I work with many executives who are overwhelmed, burnt out and in dire need of personal coaching, which is why I have started to offer it,” she continued. 

Traci will offer new action plans for increasing senior living occupancy, help implement systems needed to get results and plans to get revenue flowing again.  Traci’s training and coaching programs have helped numerous executives and companies learn to set goals, cast a new vision, deal with the economy and communicate more effectively to their organizations. 

The objectives of this program include the following:

• Strengthen leadership and execution skills that yield measurable results
• Foster consistent right action and tap into true potential
• Expand self awareness and access available resources to better achieve objectives
• Encourage the taking on of stretch-goals and provide accountability to accomplish them
• Align the values and purposes of leader and organization
• Maximize individual performance and achievement of organizational goals

Each coaching engagement is 6 months in duration. It consists of either two or four scheduled sessions per month along with unlimited communication as needed in between. Select your choice of various blends of face-to-face and virtual meetings. Every engagement is custom tailored to the particular needs of the client.

“A successful organization is a blaring sign of a great leader. We get what we put our focus on.  My goal is to help executives focus on what it is they want, not what they think they can get,” Traci remarked.   

To learn more about this program, visit http://www.tracibild.com/executive-coaching  or email Traci directly at
Tbild@tracibild.com Traci can also be reached at 813.390.3349.

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

Traci Bild, author and health care sales and customer service expert, launches “On-Demand Marketing Assistants™” program for the health care industry.

Orlando, Fla. – May 1, 2009 – As a sales expert within the senior housing industry, Traci Bild has found that, in the current economic climate, many growing companies are needing to cut back staff and are finding it difficult to hire.  This does not, however, eliminate the need for help in many health care industry areas.  So, Traci has recently launched her exclusive “On-Demand Marketing Assistants™” program, that will allow these companies to be able to have staff on demand as needed, and to grow revenue without the payroll expense of traditional hiring. 

“Were very excited about this new program.  I am certain it is going to take a huge load off of mid-size companies who don’t feel they can absorb the cost of a full time Marketing Assistant, the benefits and the training and managing of this person. We are looking to partner with the right people and make a big difference strategically for our clients for the long-term,” said Traci Bild. 

This new program provides On-Demand Marketing Assistants™ to immediately help drive occupancy and revenue for Seniors Housing without the burden of extra payroll costs.  These marketing assistants act as your fully trained Marketing Assistant, intercepting valuable inquiry calls that would otherwise go to voicemail (or be handled by a receptionist, nurse, etc. that is not trained to handle these important calls,) make outbound sales calls to build your events, and conduct telephone customer satisfaction surveys, employee surveys, and family satisfaction surveys.  Traci’s program also provides assistants to contact your entire database and “clean it up,” as well as shop your communities or your competitors and provide you with both a written review and audio recording of each shop done.

By implementing this new program, Traci said “the corporate team could then focus on the things they need to take their company to the next level. Instead of micromanaging, they can get back to what they do best - leading.   A strong, collaborative effort is key to success with this program.”

To learn more about this program, visit http://www.tracibild.com/on-demand-marketing-assistants or email Traci directly at
Tbild@tracibild.com Traci can also be reached at 813.390.3349.

About Traci Bild:

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales & providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

Traci Bild, health care sales and customer service expert, is proud to announce the huge success of her senior housing and health care super-conference held on April 1^st and 2^nd in Chicago, Ill. 

Orlando, Fla. – April 16, 2009 – Traci Bild, best selling author and expert in growing sales and customer service, is proud to announce the overwhelming success of the first-ever senior housing conference fully dedicated to helping improve facility selling and marketing methods, improve public perception of senior housing, and increase senior housing occupancy and revenue.  This Super-Conference was held on April 1^st -2^nd, 2009 in Chicago, Illinois, and hosted senior housing and health care customer service providers from across the country.  

“The name ‘Super-Conference’ was a tough name to live up too, but this conference exceeded the adjective ‘Super’ & moved to ‘Premier Senior Housing Sales Conference,’” said Anja Rogers, Senior Vice President of Senior Star Living. 

Traci Bild is known by hundreds of senior housing owners, operators, administrators and marketing directors across the country that have broken company occupancy records as a result of her training systems.  The conference was a two-day, information filled, event that brought together industry leaders in the Assisted Living, Independent Living, Continuing Care Retirement Communities and Skilled Nursing industries. 

Guest experts included Bill Rancic, advisor to Donald Trump and season one winner of the hit television show The Apprentice, who covered topics such as “How to manage and lead your team in times of uncertainty - educate, motivate, activate, and author, trainer and speaker, Donna Cutting.  Donna spoke on “How to Deliver Red Carpet Customer Service to Your Staff and Residents!” 

One of the focuses of this super-conference was the present and future challenge for these industries regarding the generational shift of those looking to utilize senior housing, assisted living facilities and retirement communities.  The Baby Boomer generation will quickly become one of the largest generational groups needing these services.  With this generational shift comes a new set of lifestyle expectations, requiring a different approach to the consumer experience. 

“My goal is to change the way people sell Senior Housing and Health Care services.  What worked five years or ten years ago absolutely does not work today.  There is more competition, greater financial challenges, and more options in general for seniors and their families.  Our industry must have sales systems in place that help them to find needs, build value and get people excited about moving now, not later! We are nowhere near our capacity, and that must change.” said Traci Bild.  

Here are some reactions from some of the industry leaders who participated in the Super-Conference: 

“This was a top drawer, blue ribbon, thrill ride!  Lots of fun, and we can’t wait to get started!” said Jim Curto, CEO The Birches Assisted Living
 
“This has been a great action packed two days to learn new techniques and ideas as well as reinforce old ones.  I will definitely be leaving excited and motivated to get back and make some changes in my daily and weekly tasks,” remarked Whitney Coles, Community Relations Coordinator, The Stratford at West Clay.

 Jamie Lee Silver, Director of Sales and Outreach for Fairview Vibrant Living, said, “This is the first program I’ve been to since I entered the Senior field that has REAL SOLID Systems I can use!”
 
“It was phenomenal!  Great job Traci and speakers!” commented Jacob Work, Regional Director, Welcome Home Management.
 
Kirsten Korfhage, Executive Director of AF Evans Company, said, “The entire presentation completely exceeded my expectation. The combination of presenters contributed in keeping me engaged and interested.”
 
“A great two days to bring together sales, marketing, and operation team members to highlight how system processes work together to create a successful team and community,” remarked Jen Cox, Marketing Services Manager, The Stratford Companies.
 
For more information on Traci Bild, please visit http://www.TraciBild.com 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Bild Consulting, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

Traci Bild, health care sales and customer service expert, is preparing to help improve the public perception of senior housing, as well as the way selling is done, at her Senior Housing Super-Conference in Chicago with guest Bill Rancic, among others. 

Chicago, Ill. – March 20, 2009 – Traci Bild, best selling author and expert in growing sales and customer service, is announcing the first-ever senior housing conference fully dedicated to helping improve facility selling and marketing methods, improve public perception of senior housing, and increase senior housing occupancy and revenue.  This Super-Conference will be held on April 1^st -2^nd, 2009 in Chicago, Illinois. 

Traci Bild is known by hundreds of senior housing owners, operators, administrators and marketing directors across the country that have broken company occupancy records as a result of her training systems.  This conference will be a two-day, information filled, event that will bring together industry leaders in the Assisted Living, Independent Living, Continuing Care Retirement Communities and Skilled Nursing industries.  Traci and her guest experts will reveal what Traci has learned through a tremendous amount of research and time dedicated to learning what precise measures can be taken to keep senior housing facilities at full capacity. 

One of the present and future challenges for these industries is the generational shift of those looking to utilize senior housing, assisted living facilities and retirement communities.  The Baby Boomer generation is on the cusp of needing these Services.  With this generational shift comes a new set of lifestyle expectations, requiring a different approach to the consumer experience. 

“The goal of this conference is to bring dramatic change to the way Seniors Housing Services are marketed and sold.  As thrifty seniors from the great depression grow frailer in care, their baby boomer children begin to look at Independent and Assisted Living options for themselves. Clearly these two demographics have entirely different sets of wants and needs,” said Traci Bild.  

“We are moving the industry away from a ‘show and tell’ concept where people feel they ‘have’ to move, to helping marketers understand how to find needs and build value to get people excited about the prospect of moving and living a fuller life.  Although many from the Baby Boomer generation will not begin to move immediately, we are starting the transformation within organizations now so they are better prepared when the tidal wave of boomers hit!” Traci continued. 

Traci has invited two special celebrity guests to join her at the conference.  Bill Rancic, advisor to Donald Trump and season one winner of the hit television show The Apprentice, will cover topics such as “How to manage and lead your team in times of uncertainty - educate, motivate, activate.”  The second celebrity guest, who will speak at the Super-Conference, will be author, trainer and speaker, Donna Cutting.  Donna will speak on “How to Deliver Red Carpet Customer Service to Your Staff and Residents!”

For more details, complete event listings, and online registration for the Super-Conference, please visit http://www.TraciBild.com 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales & providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

Traci Bild, author and health care sales and customer service expert, is offering a new customer service training program, providing streaming video of on-site mystery “shops” to help evaluate sales performance.

Orlando, Fla. – February 24, 2009 –Traci Bild, sales and customer service expert within the senior housing industry, will soon be offering a new “mystery shopper” service, which will help evaluate sales performance by providing streaming video of the experience.  A hidden camera will capture the sales transaction, providing a “game film” type of approach to increasing ones sales skills.   As most professional athletes study videotapes of their performance, salespeople can also utilize this process to help evaluate specific skills, identify shortcomings and accentuate positive aspects of their individual sales techniques. 

With this sales and customer service training program, Traci’s team will do the shopping, evaluate performance, train and coach to improve performance and revenue.

“People don’t just buy anymore…they are tighter with their wallets.  Sales people have to adapt and learn how to sell by focusing on relationship selling: Finding needs and building value regarding their product or service.  These videos will show if they are doing just that! Where performance is measured it can be improved!” Traci said. 

Traci Bild is known by hundreds of senior housing owners, operators, administrators and marketing directors across the country that have broken company occupancy records as a result of her training systems. She is the best selling Author of 7 Steps to Successful Selling and an expert in growing sales.  Traci has also recently been named to America’s PremierExperts™ LLC, which is an organization that honors an exclusive group of celebrity experts who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.

To learn more about this program and Traci Bild, visit http://www.TraciBild.com 

About Traci Bild:

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

Traci Bild, author and sales and customer service expert, will be featured in an episode of the television show titled “America’s PremierExperts™” in Los Angeles, California

Orlando, Fla. – February 17, 2009 – America’s PremierExperts™, the television show, will be filmed this February in Los Angeles, California.  The television show will serve as a comprehensive profile of America’s leading experts in various industries. The individuals that will be showcased are forward-thinking business owners, entrepreneurs, professional speakers, authors, professionals and corporate CEOs who are pioneers in their market that will share their secrets of success with the audience.

One of these experts is author and sales and customer service expert, Traci Bild. Bild was chosen to appear on the show for her expertise and success in the field of sales and customer service training.  Traci Bild is the author of “7 Steps to Successful Selling,” and the CEO of Dynamic Performance.  Dynamic Performance helps organizations drive revenue through a systematic process designed to acquire new clients in record time.

Bild said, “I’m excited to be part of this show as it will allow me to reach a broader group of people.  The fact is, we are in an economic decline; BUT that does not mean your sales have to be.  Over the last few years we saw a spending explosion: People did not think buying decisions through, they simply purchased, and as a sales professional, selling was easy.  Today, we can still hit our sales goals, if not exceed them. However, it’s no longer easy.  People have to get back to the basics: Ramping up sales calls (versus waiting for people to call in), asking lots of questions to find needs and build value regarding the product or service they are selling, following up to see the sale through, and offering stellar customer service.” 
 
Bild continued, “People have complained for some time about the lack of service in America. I have called it the “Service Myth.” People talk about it a lot but don’t deliver.  The opportunity we have is huge. If you actually deliver on service and go after business aggressively, while your competitors sit it out and complain about low sales, you can break your best performance records and far exceed what you did in a robust economy!  I can’t wait to get this message out!”

America’s PremierExperts™ LLC is an organization that honors an exclusive group of celebrity experts who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.  Upon acceptance into America’s PremiereExperts™ members are invited to apply to participate in a 12-month innovative and extremely exclusive program, The Ultimate Celebrity Branding Experience™, for highly motivated entrepreneurs and professionals, launched by Nick Nanton, Esq., The Celebrity Lawyer and J.W. Dicks, Esq., The Business Celebrity Maker, authors of the best-selling book, “Celebrity Branding You™.”

For more information on Traci Bild, please visit http://www.TraciBild.com

To find out more about America’s PremierExperts™ visit http://www.AmericasPremierExperts.com

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

About America’s PremierExperts™ LLC:

America’s PremierExperts™ is an organization that recognizes celebrity experts in their field of business and offers business owners, entrepreneurs, professional speakers, authors, professionals and corporate CEOs exclusive, invitation-only, opportunities for further exposure and growth in the marketplace.  JW Dicks, Esq. & Nick Nanton, Esq., attorneys by trade and entrepreneurs by choice, founded America’s PremierExperts™ and The Ultimate Celebrity Branding Experience™ to honor entrepreneurs, CEOs, authors, professional speakers and business people who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.  For more information about America’s PremierExperts™ LLC visit www.AmericasPremierExperts.com. 

Traci Bild, author and health care sales and customer service expert, launches first ever “Regional for Hire” training program to the health care industry.

Orlando, Fla. – January 27, 2009 – As a sales expert within the senior housing industry, Traci Bild has found that many growing companies struggle with the decision to hire a Regional Sales Manager or continue to manage the work themselves.  So, Traci has recently launched her exclusive “Regional for Hire” training program. 

“The challenge for many of my clients is when to hire a regional, how to find one that will work as hard as they do, and that has the experience to walk in and begin driving results.  Sadly, finding the right fit is never easy,” Traci said.

As a result of the challenges Traci has seen among her client base - and through working with Regionals herself, her Company, Dynamic Performance, has created a Regional for Hire Program where organizations can hire Traci’s team to come in and take over the sales piece that would normally be given to a Regional.  Traci and her team will come into the company, roll out a proven sales system that can be used company-wide. This sales system is proven to drive occupancy by 10% in the first six to eight months of implementation.  

By implementing this new program, Traci said that the corporate team could then focus on the things they need to take their company to the next level. Instead of micromanaging, they can get back to what they do best - leading.  Typically, Traci’s team will work closely with the National Sales Manager, VP of Sales or the Owners of the Company.  A strong, collaborative effort is key to success with this program.

“Were very excited about this new program.  I am certain it is going to take a huge load off of mid-size companies who don’t feel they can absorb the cost of a full time Regional Sales Manager, the benefits and the training and managing of this person. Our regional team comes on board ready to hit the ground running, no training needed. The best part is that we have to do an amazing job, as our goal is to become indispensable to the company.  However, upon rolling out all our systems, getting all the buildings fully trained, and occupancy up, we want our clients to feel that they are set to go and our job was well done; they can walk away and take over or reduce the scope of our work and use us as needed.  We are looking to partner with the right people and make a big difference strategically for our clients for the long-term.”

To learn more about this program, visit http://www.tracibild.com/regional-sales-manager-for-hire or email Traci directly at
Tbild@tracibild.com You may also call 813.390.3349.

About Traci Bild:

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales & providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com