Same Day Follow Up Calls – examples

April 14 2011 COI webinar

Bild & Company provides a variety of resources to help you achieve 100% occupancy.  Check our our library to help you in your training.

VIDEO LIBRARY

AUDIO LIBRARY

Watch Traci Bild tell you how Bild & Company can help you grow occupancy, revenue and investor return.

Bild & Company is a business development firm that specializes in the sales and marketing of senior housing and healthcare organizations. Everything we do centers around the core principal of building relationships; people buy people. We have an integrated approach for all of your sales and marketing needs. While most companies focus on operations, we look at the big picture and put equal emphasis on sales and marketing as all three go hand in hand. Our team has mastered the art of human dynamics and we teach solid systems, not philosophy or ideas, while offering our clients a proven track record of results. In 2009 & 2010, while the industry as a whole saw occupancy decline by 2%, our senior housing clients grew occupancy on average by over 9%!

The BILD Lounge is your resource area to help you achieve zero lost revenue days.  Here you can find articles, tools, webinar dates, news, videos and audios to help you get to 100% occupancy.

It’s here and it’s unlike anything our industry has ever seen! OCCUPANCY ADVANTAGE is a web-based, software solution created to generate 100% occupancy and incredible resident satisfaction for each of your communities. OCCUPANCY ADVANTAGE literally takes the guess work out of selling!

In partnership with Genesis Global Technologies, OCCUPANCY ADVANTAGE is revolutionizing sales, marketing and occupancy rates for the senior living industry! Not only will it help you go green by eliminating the need for lots of paperwork and random handwritten and Post-It notes on prospects, it is completely integrated with the Bild Sales Systems and will and ”Bild” occupancy.

It is the next genesis of sales, marketing, follow up automation and property tracking for the senior housing market. It delivers increased occupancies, a competitive sales advantage and truly automated process management. Discover a better way to move prospects from “inquiry” to “move in” more efficiently, automatically and cost effectively.

OCCUPANCY ADVANTAGE is a very specific, step-by-step SYSTEM for sales counselors that creates and maintain relationships with their prospects. The outcome for your communities is zero lost-revenue-days. By automating Traci Bild’s proven sales methods, OCCUPANCY ADVANTAGE helps sales counselors develop and evolve relationships so prospects actually become residents within your communities.

OCCUPANCY ADVANTAGE will transform the average sales counselor, giving them the thinking and behavior to consistently be in the top 5% of senior housing sales professionals.

WHY OCCUPANCY ADVANTAGE?

Old style information management systems are outdated and can’t help you compete. They don’t DO anything for you or your sales counselors – except report history on “what happened”. What if you had a proactive sales assistant that MADE things happen – not just tell you “what happened”? OCCUPANCY ADVANTAGE is a new way of thinking and a new better way to get excellent results.

We’ve revolutionized the sales, marketing, follow up automation and property inventory tracking process for senior housing communities. Take a look at OCCUPANCY ADVANTAGE today. You will NEVER look back!

To schedule your personal live demo, call us today at 888.479.0045.

Adult Child Inquiry Connection Sheet

Visit Planning Sheet

Follow Up to a Visit Connection Sheet Step 3

Follow Up to a Visit Connection Sheet Step 4

Follow Up Step 5 Connection Sheet

Closing Connection Sheet

Strategic Close Worksheet

Referral Source Connection Sheet

Referral Source Meeting Planning Sheet

Referral Source Post Meeting Re-Cap Sheet

Adult Day Programs-A Reprieve for Families and Elderly

Alzheimer’s & Dementia
Alzheimer’s Agression

Alzheimer’s Disease Information

Alzheimer’s Warning Signs

Dementia and Alzheimer’s

Emotions Outlast The Memories That Drive Them

Guide To Dementia Care At Home

Guide To Dementia Information

Late Stage and End

Living with Alzheimer – A Sister’s Tale

Many Alzheimers’ Patients Find Comfort in Books

Memory Loss and Aging

Music and the Mind

Sundowners Syndrome

The Active Brain

Well Designed Living in ALZ

Caregivers & Family Members
5 Signs Your Loved Ones May Benefit From Services

A Place for Aunt Annie

A Place for Betty and Ken

A Place for Ruth

Caregiver Guide

Coping With The Guilt Over An Elder Care Decision

Deciding on Care for Elderly Parents in Declining Health

Family Meetings and Elder Care Planning

Mom Always Liked You Best

Parenting the Parent

Preventing Caregiver Burnout

Seven Ways to Talk to your Parent About Getting Help

Talking with Aging Parents

Senior Living Advice
A Guide to Nursing Homes

A New Model for Aging in Place

A Novel Take on Assisted Living

Aging in Place – CCRC

An Early Look at Retirement

Assisted Living Community Compare Guide

Assisted Living Facilities for Seniors

Assisted Living-Back to the Future

At Home Services Compare Tips

Board and Care Homes for Seniors

CCRC Fees-Prepare to Be Bewildered

Choosing a Memory Care Community

Choosing Assisted Living

Choosing Residential Care Facilities

Choosing Senior Housing

Congregate Housing for Seniors

Continuing Care Retirement Communities

Hospice Care

How to Begin Your Housing or Services Search

Independent Living for Seniors

Limited Mobility of Another Sort – CCRCs

Making the Retirement Community Decisions

Medicare Information

Moving Elderly Parents – Convincing Mom

Moving Into a Nursing Home

Moving Seniors – Settling Into a New Home

Myths of Senior Assisted Living

Nursing Home Checklist

Nursing Home Compare Tips

Nursing Homes for the Rest of Us

Pick An Adventure, Any Adventure – The New Face of Senior Independent Living

Residential Care Homes

Respite Care

Retirement Living In Today Seniors’ Communities

Senior Living Activities – Making the Most of Your Visit

Senior Travel

State Differences in Residential Care Services

Stressful but Vital-Picking a Nursing Home

Will I Need Long-Term Care

The Bright Side of CCRCs

Tips For When You Tour Nursing Homes And Assisted Living

When Does Someone Need To Move From Assisted Living To Nursing Home Care

When Elder Care Problems Escalate

Emotional Wellness
Coping with Grief and Loss

Depression in Older Adults and the Elderly

Elderly Depression

Encouraging Older Volunteers

Finding Respect At The End of the Rainbow

Geriatric Assessment and Management

Helping Loved Ones Grieve

Pet Separation

The Healing Power of Therapy Dogs

Tips for Seniors to Beat Holiday Blues

Financial Matters
Comparing Assisted Living Costs to Staying at Home

Long Term Care Insurance and Long Term Care Costs

Financial Worksheet

Funding Senior Living in an Economic Downturn

Payment Options for Senior Housing and Residential CarePlanning Ahead – Cost Calculator

Senior Care Costs and Government Funding

Tax Tips for Seniors and Caregivers

What is the Cost

Marketing & Sales
People Buy People

Nutrition
A Table for One- The Hidden Dangers of Eating Alone

Tips for Aging Well

Parkinson’s Disease
Living with Parkinson’s Disease

Parkinson Disease in the Elderly

Physical Fitness & Wellness
50 Tips for Aging Gracefully

Healthy Aging Tips

Senior Exercise and Fitness Tips

The Importance Of Taking Medications Correctly

Storage and Use of Information
Bild & Company’s website uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment, which is firewall protected.

Although the information we collect about you is important to us, we are not in the business of renting or selling that information to others. We may share the information covered by this Privacy Statement with our affiliated companies, agents, and representatives so that they may offer you products or services that may be of interest. We may also share your personally identifiable information with co-sponsors of contests or sweepstakes or to others for marketing purposes. However, we will not share your personally identifiable information with third parties for these purposes without your consent. Bild & Company is not responsible for any third party use of such information or for the privacy policies and practices of these parties. If you would like information on any other party’s privacy policy, you should contact that party directly, and we encourage you to do so. We expect those parties with whom we share information to respect your privacy in the same manner as we do. However, we cannot ensure that they abide by our privacy policies.

We may share your information with third parties in the following circumstances:
• Service Providers: We may employ third party service providers to perform functions on our behalf. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• Legal Obligations: From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.
• Protection of Bild & Company and Others: We may release personal information when we believe release is appropriate to comply with the law or any rule, regulation, government or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Bild & Company, our affiliated companies, our users, or others. However, this does not include selling, sharing, or otherwise disclosing personally identifiable information from customers and prospects for commercial purposes in violation of the commitments set forth in this Privacy Statement.
• Business Transfers: As we continue to develop our business, we might sell or buy companies, subsidiaries, or business units.  In such transactions, customer and prospect information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Statement (unless, of course, the customer consents otherwise).  Also, in the unlikely event that Bild & Company, any of its affiliated companies, or substantially all of its or their assets are acquired, customer and prospect information will be one of the transferred assets.

Newsletters
You may opt-out of receiving our newsletters by clicking on the opt-out link included in every e-mail newsletter we send, or by contacting jenn@tracibild.com.

Blog
If you use our blog feature on this site, you should be aware that any personally identifiable information you submit in a publicly-viewable blog comment can be read, collected, or otherwise used by anyone who reads the blog or who visits the URL of the blog post you have chosen to comment on. We are not responsible for non-Bild & Company-related use of this information. Bild & Company has the right to monitor, review and determine whether we do or do not post comments from visitors on our blog. Furthermore, Bild & Company owns the rights to any comments or postings submitted to our blog by visitors. Additionally, Bild & Company has the right to use any comments or postings submitted to our blog by visitors for market research, promotional or marketing purposes.

Testimonials
We may post printed, audio or video customer testimonials on our website which may contain personally identifiable information such as the customer’s name

Information Tracked
At times we will use your IP address to help diagnose problems with our server and to administer our website. We also may track browser types to help us understand our visitors’ needs related to our website design.

There is an optional section of our website where input forms require your name, company name, job title, phone number, company, and e-mail address. By completing and submitting this form you are requesting and giving Bild & Company permission to contact you and send you future communications about our company, products, services, events, news and partners.

To opt-out from having any provided information used for e-mail communications from us, please click on the opt-out (unsubscribe) link in any message you receive from us. This will allow you to unsubscribe or update your message preferences. Alternately, you may contact us at jenn@tracibild.com. 

When you use the website, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the Site. None of this information identifies you personally; we collect it for aggregate reporting on site activity. For example, we may want to know how long the average user spends on the web site, or which pages or features get the most attention. We use this information to make the website more useful to our customers.

Links to other Websites
Bild & Company is not responsible for the privacy practices or the content of any other websites to which we link.

If we decide to change our privacy policy, we will post those changes to this privacy statement, or the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently.  If we make material changes to this policy, we will notify you by means of a notice on our website.

Contact Information
For further information, please contact us.
Bild & Company
3608 Shady Lane
Palm Harbor, FL 34683
Phone: 800.640.0688         
Fax:    800.640.0688