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I am surprised by the sophistication of your program. Never in the 20 years of being in this arena have I been so impressed with a program. The reaction by everyone at the meeting to your presentation and to your ongoing coaching support was unprecedented. Thank you for being so good! You have exceeded all of our expectations to date!
Walter C. Bowen
CEO BPMSL
Click Here to Listen to an Interview with Shamim-Wu, Senior Regional Director for Sales and Marketing of Emeritus Senior Living
We began using the Traci Bild Sales System four years ago and it is now an integral part of our organizational culture. Our occupancies have increased and our sales teams believe that they have been provided with tools that support successful outcomes. Since implementing this system, we have improved our system-wide inquiry to appointment ratio by 20% & our appointment to move in ratio by 18%. We are believers in the system and attribute much of our revenue growth, our adult child satisfaction with the move in decision, and our ability to meet the emotional needs of our residents to these powerful tools. Each new sales associate gets the opportunity to attend Traci’s sales school as an integral part of the training and orientation process.
Loriann Putzier
Chief Operating Officer
IntegraCare Corporation
Our management company operates twelve assisted living facilities containing nearly 800 units. All our campuses are mostly new within the past 10 years with many in rural, yet competitive markets.
We were 80% occupied for the 600 units then under management when we started with Dynamic Performance in 2007. In the past year, we have expanded about 200 units and during that time, our average occupancy has increased to nearly 95% with several of our properties now at 100% occupancy. The annualized increase in occupancy amounts to over $2,900,000 on a $50,000 the Dynamic Performance investment. Our property owners are very satisfied with their investment.
We believe the marketing process demonstrated by Dynamic Performance is the method we want to use in our marketing efforts. The system developed by DP expands the depth of our marketing technique. Before, we were only scratching the surface. The whole system makes our marketing directors pay attention to what really counts for their clients. The DP system drives their marketing efforts.
Dynamic Performance goes the additional step to involve all members of the operating staff as well as all members of our management staff. It increases the interaction between our staff and our clients families and gets everyone involved in the entire process. The involvement of everyone also helps other areas operate with higher morale and efficiency.
One feature of Dynamic Performance I particularly like, is the coaching provided by you and your staff. The coaching is tailored to our needs and what we wish to accomplish.
Mystery Shops are another important piece. I cannot tell you how much our managers want to achieve a 100% rating every time they are shopped. The only way they can achieve that goal is by practicing the technique at every opportunity. It is no wonder that those achieving 100% are also those buildings that track their vacancies in terms of hours rather than months.
Thank you so much for your assistance. I look forward to a long relationship.
Sincerely,
Dean Bloemke, President
Welcome Home Management, Inc.
The BILD system addresses the “missing link” in sales training. Her exclusive “Portable Coach” process gives participants the unique ability to access coaching through a well researched series of refined coaching tools that when followed, GUARANTEE results. Our census has improved from 90% to 99% Company-wide, in six months, doing NOTHING different than implementing the BILD System for addressing and following up on incoming leads. I recommend this fabulous system to anyone outside our communities MSA! The “Portable Coach” is a cost effective solution to flabby sales that drives revenue and enhances productivity in ways you can only imagine! ~Philip Scott President Carlton Senior Living
Our bottom line increase was over $2 million. Hiring Traci Bild was one of the best things we ever did for our Company! ~Julie Callender, Senior VP Bethesda Adult Communities
Our “actual” difference from YE 2004 to YE 2005 was $2,498,785.00 in effective rental income. This is a number I’m thrilled with! ~Anja Rogers, Senior VP Senior Star Living
We experienced a net sales increase of over 21%, generating an additional $4,000,000 in revenue per year. Traci Bild is beyond compare and the first guru I’ve ever heard who offers people simple, practical, step-by-step systems that get results! ~Debra DeRolf, VP Sales The Fountains Retirement Communities
With Traci’s help, we increased census from 92% to 99%, a Company record and an amazing achievement in our industry! ~Louise Franklin, VP Sales ACTS Retirement Life
